Productized engagement · 01 of 05

The Operating Teardown

Two weeks inside how your business actually runs, and where the hours are bleeding.

Nearly 15 years at McKinsey and Deloitte, advising Fortune 50 clients. Now independent, serving the mid-market from Richmond.

A fixed-fee diagnostic for the owner of a mid-market company. I spend two weeks inside your operation: where the working hours go, what they cost, and the specific changes that pay back fastest. You receive a written memo with ranked, priced recommendations, then a 90-minute readout to challenge it. One person does the work, and signs every page.

What happens

Day 0	You pay. The intake packet arrives the same day: a short questionnaire and a document list.
Documents in	The clock starts when your intake is complete.
Within 2 business days	A 45-minute discovery call. I will have read everything before we speak.
Within 10 business days	The memo lands in your inbox, eight to fifteen pages.
Within 3 business days	A 90-minute readout with you and anyone you invite, then two weeks of email access for follow-up questions.

What you receive

A memo in plain English, every figure built from your own numbers. Eight to fifteen pages:

The situation as I found it
Where the working hours go, and what they cost
Five to eight opportunities, ranked by payback, each naming the process to change, the tool to use, the effort, and a buy-or-build call
What not to automate, which often saves more than the rest
A 90-day sequence your team can run without me
Expected costs, in dollars

Where I look

Operations, sales, finance, customer service, and reporting, in whatever mix your business presents. The mid-market pattern is rarely exotic: quotes assembled by hand, orders retyped between systems, collections run from memory, a month-end close that eats a week, a vendor stack that grew with the business and never got pruned. The teardown finds your version and prices the fix.

“We thought we were buying a list of software. What we got was a memo that named two processes nobody on the team had been watching, and the smaller of the two paid for the engagement before the readout call.”

COO, Industrial distribution, $42M revenue

Illustrative. Composite of recent mid-market engagements, not a single named client.

The person you pay is the person who reads your numbers and writes the memo.

Ryan King · RLK Consulting

Fixed fee

$7,500

Paid up front, by card or invoice. No proposal, no scope call.

A fraction of one new back-office hire. A fraction of a traditional firm’s six-figure study.

Fit

Owner-led companies, roughly $5M to $100M in revenue, with a dozen or more people in the office.

Capacity

I run at most two teardowns a week.

Confidentiality

Your documents are covered by an NDA and deleted within 90 days of the readout.

The arrangement

Full refund any time before the discovery call. If I conclude on that call that a teardown will not pay for itself in your business, I will say so and refund every dollar. Once analysis begins, the fee is committed.

To begin

Pay by the link that accompanies this sheet, complete the intake, and book the discovery call. The two weeks start when your documents arrive. Questions first? Reply to hello@rlkconsultingco.com.

To begin

Pay the fee, complete a short intake, and book the discovery call. The two weeks start when your documents arrive.

Start the conversation → See client work