The Human and Machine Company Free → Read it
RLK CONSULTING
Productized engagement·01 of 04

The Operating Teardown

A priced, ranked list of what your operation is actually costing you.

Two weeks in your numbers. A board-ready deck your team can run without me.

Book a scoping call →

Fortune 500 rigor, sized for the middle market.

From $7,500

fixed fee, agreed at signing, invoiced then

2 weeks

from your documents arriving to the deck

5–8

priced fixes, ranked by what pays back fastest

Who typically buys this.

Four typical buyers. The door is wider than the list.

The owner who smells a leakThe P&L says fine, the floor says otherwise, and nobody inside can point to where the money goes.
The CEO being asked for headcountThe team is maxed out and the org chart wants another hire. First, find the hours you already pay for.
The seller who wants boring diligenceA sale, a raise, or a recapitalization is coming. Buyers will read your operation line by line. Read it first.
The operator who just inherited itNew to the seat, handed the P&L as it runs today. Get your own map before you defend anyone else's.

You get five things back.

The opportunity listFive to eight changes, ranked by payback. Each names what to change, the effort it takes to make it stick, and the dollars it puts back.
The hours mapWhere your working hours actually go across operations, sales, finance, service, and reporting, and what they cost.
The leave-it-alone listWhat to leave exactly as it is, which often saves more than the rest of the findings combined.
The peer-cost benchmarkHow your cost structure and process maturity compare to companies your size in your sector. The teardown reads your numbers, but the recommendations land harder when you can see where you sit relative to the market.
The 90-day sequenceA step-by-step plan your team can run without me, with expected costs in dollars.

You send five things.

Two to three years of your numbersYour P&L, your latest management accounts, and the operating metrics you already track, however messy. I work from what you have, not a data request that ties up your team for a month.
A walk through a normal weekSixty to ninety minutes on how the business actually runs, where the hours go, and the three things that keep you up at night.
The org and who owns whatA current org chart and a short read on who really makes which call, so the findings name people and decisions, not boxes.
The systems each function runs onThe tools behind sales, finance, operations, and service, so I can see where the manual work and the spreadsheet glue are hiding.
The number you are chasingYour goal for this year and next, so every fix is ranked against the outcome you actually care about.

Three pages from the deck.

Sample page: The verdict, from an illustrative engagement deck
01The verdict
Sample page: The hours map, from an illustrative engagement deck
02The hours map
Sample page: What to leave alone, from an illustrative engagement deck
03What to leave alone
Request the full example deliverable →

Illustrative sample. Kestrel Industrial is a fictional company and every figure is dummy data. Full example deliverables are available upon request.

Two weeks inside your operation, and a priced list of what to fix first.

The scope is fixed, the fee is agreed at signing, and the first conversation is free.

Book a scoping call → From $7,500 · invoiced on signing

The person you pay is the person who reads your numbers and builds the plan.

Ryan King · RLK Consulting